December, 2016 – Receiving Hours During Holidays

Alto-Shaam’s receiving operations will be closed Friday, December 23rd through Monday, December 26th resuming Tuesday, December 27th through Thursday, December 29th, closed Friday, December 30th through Monday, January 2nd resuming Tuesday, January 3rd. Please make the necessary shipping arrangements to adjust to this schedule. Any questions regarding deliveries or specific requests should be directed to the appropriate Buyer.

September 2, 2016 - MRP Forecast Now Available

Alto-Shaam now has the capability to provide a 12 month rolling forecast for purchased components to our supply base.  The forecast is specific to each supplier and can be accessible through the Supplier Portal.  If you are interested in receiving the forecast, please contact your designated Alto-Shaam Buyer.   

February – Supplier Scorecard Changes

The following are changes that have been incorporated starting with the January 2015 results.

Tactical scorecard:

Inventory Control –Inventory Turns metric has been eliminated.

Strategic scorecard:

Velocity - PO date vs.Receipt Date has been replaced by Replenishment Lead-Time.  This metric is the average days required to ship after receipt of Alto-Shaam purchase order (or release).  The lead-time excludes transit time. 

The changes to the Strategic scorecard will be reflected in the Q1-2015 scorecard which will be issued in mid April.

We will continue to evaluate the supplier scorecard and the metrics used to insure that it accurately measures a supplier’s performance and that the scorecard continues to be a vital tool in driving continuous improvement within our supply base.  Please contact your Alto-Shaam purchasing representative if you should have any question.

October 6, 2014 – Bar Coding of Packing Slips  

Effective November 1st, Alto-Shaam is requiring all packing slips be bar code readable. In order to validate your company's barcodes please submit a sample packing slip to for approval prior to November 1st. For more specifications please go to the Doing Business with A-S tab and click on Bar Coding.   

October 3, 2014 – Organizational Update  

Effective immediately Scott Castello has assumed the position of Supplier Development Engineer. This position was previously held by Jeff Wagner. All questions regarding component validation, corrective actions, and quality performance matters should be directed to Scott. He can be reached at or his direct phone is (262) 509-6537   

May 30, 2014 – Annual Supplier Conference  

On May 1 Alto-Shaam held its Annual Supplier Conference which was attended by 70 suppliers. The full day event focused on creating value through the supply chain and included presentations from Alto-Shaam Senior Leadership, several Suppliers, and a key Alto-Shaam customer. The day also included a plant tour and breakout sessions to discuss Value Analysis collaboration and Alto-Shaam’s Supplier Scorecard process. Please refer to the Doing Business With Alto-Shaam tab to review some of the key presentation points.   

May 5th, 2014   Open Purchase Orders Now Accessible

As a supplier you now have the ability to view Alto-Shaam’s open purchase orders issued to your company (See Open Purchase Order tab). This information provided is updated on a daily basis. The report is capable of being sorted several ways and can also be exported to Excel if preferred. As a supplier it is your responsibility to regularly monitor this information and ensure your records reconcile. In the event of a disparity, please contact your Alto-Shaam purchasing representative.   

Automatic Debit of Nonconforming Material

Effective April 1, 2014 Alto-Shaam will begin automatically issuing debits for nonconforming material that has a value of $100 or less - the material will not be returned to the supplier. The value will be based upon the quantity and value at the time the nonconformance has been identified. The purpose of this change is to reduce our time and cost associated with such low value nonconformance’s. Please contact your Alto-Shaam purchasing representative should you have any questions.  

Mar 14th, 2014  Portal Access using Internet Explorer - Update

Alto-Shaam’s Supplier Portal has resumed functionality when using Microsoft Explorer as the browser. Other browsers such as Firefox , Chrome, Safari, or Opera can be continued to be used as an option if preferred. . 

Feb 26th, 2014   Cost Savings / Innovations Submittals

In our continuing effort to improve the level of cost and innovation collaboration we have added a new functionality to the Supplier Portal. As a Supplier you now have the ability to submit, track, and receive updates on cost reduction and innovation proposals (See Cost/Innovation tab). Prior to submitting a proposal, please discuss with your Alto-Shaam purchasing representative.

Dec 5th, 2013   Receiving Hours Update

Alto-Shaam/Enthermics receiving hours are Monday thru Friday between 7 a.m. to 3 p.m.  Deliveries are to be directed to the South Dock unless specifically advised otherwise. 

Deliveries outside of these hours will be refused unless pre-authorized by Alto-Shaam Supply Chain personnel. 

The delivery address is:

Alto-Shaam Inc. (or Enthermics Inc.)

W164 N9221 Water Street

Menomonee Falls, WI 53052

 If you have any questions,please contact Greg Marks, Materials Supervisor at (262) 509-6428.

July 18th, 2013

Alto – Shaam has released a Revision to the Supplier Quality Management Production Part Approval Process manual, Revision 1, Dated July 18, 2013.   In addition, Suppliers will have access to all Forms for complying with the submission of PPAP by going to “Doing Business with A-S”.  Previous Revisions to the Supplier Quality Management Production Part Approval Process manual are obsolete and should be replaced with the latest revision

June 7th, 2013

Effective today Alto – Shaam has released the latest revision to the Cosmetic Guideline, Doc # INSP 002, Revision 6, Dated May 1, 2013 . Suppliers can access the document by going to the “Doing Business with A-S” above. Previous versions are obsolete and should be replaced with this current Revision.

May 29, 2013

Effective today the formats for both the Tactical and Strategic Scorecards have been changed.  The primary improvements are single view of performance for a 12 month period, 12 month rolling averages for each metric, and color coding for easier visual of performance versus goal(Red, Green, Yellow).  Please contact your Alto-Shaam purchasing representative should you have any questions.


October 5, 2012

Welcome to the new Alto-Shaam, Inc. Global Supplier Portal. In the future the portal will become a significant method of communicating and conducting business with our supply base. The portal will provide communications and announcements, share supplier and Alto-Shaam, Inc. business contacts, provide access to supplier performance scorecards, share the requirements of doing business with Alto-Shaam, Inc. and much more.

Phase One of the portal rollout is to provide you the supplier access to your monthly Tactical and quarterly Strategic Scorecards. Effective January 2013, we will no longer be sending your scorecards via email. It will be your responsibility to access the portal on a regular basis to review this information and respond accordingly.

In the interim, if you have any questions regarding use of the portal please contact your Alto-Shaam, Inc. purchasing representative. If you have systems access or use issues, please contact Jim Nelson at 262-251-3800.